Hello, my name is Stan. I am committed to:
Positive Attitude and Customer in mind when I perform my tasks
With over 4 years of experience successfully growing revenue by attracting and retaining Customers
Software Installation and Support Company.
Sales Management: Handled sales and support via email, live chat, and social media.
Process Guidance: Ensured clear Customer expectations and satisfaction.
Customer Care: Managed and enhanced Customer support to achieve high satisfaction levels.
Follow-Up: Assessed customer satisfaction and gathered feedback.
Social Media Marketing: Created strategies to boost brand visibility.
Communication: Mediated between customers, the tech team, and the owner. Served as the primary point of contact for customers.
Team Collaboration: Motivated the team to work collaboratively, ensuring effective support and positive customer experiences.
Service Development: We built an excellent service from scratch, growing it into a globally recognized resource within the user community.
Nursing Home.
Assisted patients with daily activities.
Provided compassionate and high-quality customer care.
Promoted to Shift Manager due to my exceptional care and patience.
Packaging Products.
The passion for helping people and solving their problems inspired me to move into a customer-focused role.
Sales planning, Lead generation through cold visits, Negotiations, Follow-up.
Increased revenue by 257% within 6 months by quickly learning and following the guidance of my mentor.
Office Rental Company.
I was responsible for the maintenance and repair of internal engineering networks in our buildings.
For this work I collaborated with the technical team to solve building management issues.
Occasionally, we received direct orders from tenants, and I became fascinated by solving people's problems and seeing their happy faces after our work was well done.
National Polytechnic University in Kharkiv, Ukraine.
After school, I earned a Master’s degree in Electrical Engineering.
I am dedicated to being a valuable asset and partner, ensuring a strong return on my payment
We developed an excellent service from scratch, growing it into a globally recognized resource within the community of users
When I joined the Hackintosh.Expert team, we faced common business challenges – turning an idea into a service that resonates with Customers.
Without traditional advertising, we built an organic system to promote our Service.
Today, the project is living proof that Exceptional Customer Service drives increasing Reputation and Revenue.
I love growing and improving myself
Optimistic
I am happy to help your company excel in Exceptional Customer Service techniques