stan@chekmarov.ca
Hello, My name is Stan, and I Love Problems…
And Mostly, I Love Customers
Even More Than Customers and Problems,
I Love Finding Effective Solutions for Them
Looking for Excellence in Customer Service?
I Understand Your Challenges
Hiring the Right Team Member Takes Time
Many people aren’t looking for a job they’re passionate about – just a paycheck
Feeling Uncertainty in Hiring
Will your new hire Care about Customers, protect your Company’s Reputation, and provide a memorable Experience?
Delivering Consistently High-Quality Service
In today's competitive world, Business success is achieved by delivering the best Service
I Was There Too
My First Entrepreneurial Success
From Zero to Hero
When I joined the Hackintosh.Expert project, we faced the same challenges many managers do – transforming an idea into a Service that resonates with Customers.
Without traditional advertising, we built an organic system to promote our Service – Word-Of-Mouth Marketing.
Our efforts paid off. Hackintosh.Expert became a trusted global name among the user community.
Today, the project is living proof that exceptional Customer Service speaks louder than any ad campaign.
My Journey to Customer Service Management
From Serving Mechanisms to Serving People
Master's Degree
After school, I earned a Master’s degree in Electrical Engineering
Customer Service Manager
Focused on Customer attraction and retention, built a brand recognized worldwide by users for exceptional support, and achieved strong loyalty and engagement.
Engineer and Technician
Managed the electrical aspects of crane maintenance, repair, and safety, enhancing my technical skills and attention to detail
Service Manager
Managed maintenance and repair of internal engineering networks. Conducted tenant attraction and market analysis, enhancing my ability to prioritize Customer needs.
Sales Manager
Lead generation through cold visits, negotiations, direct sales, follow-up, and sales planning. Successfully grew Customer base, guided by a strong mentor who taught me well.
Caregiver
Assisted elderly residents with daily activities at a nursing home in Israel. Promoted to Shift Manager due to exceptional Customer Care.
Empower Your Customer Service
With My Proven Approach to Retaining Loyal Customers
Customers are Friends
Prioritizing their needs above your own is the best approach in Relationships.
The power of Relationships keeps the Customer base growing
The Key is to Care
I will gladly go the extra mile to ensure my Customers are truly delighted and feel at “home” with the service I provide.
Give, Give, Give – The first rule in building meaningful Relationships.
Focus on Agreement
Guiding conversations toward points of Agreement helps build trust and strong Relationships.
Always, always agree with your customer – this is the first rule of effective Selling and Care.
Keep a Great Attitude
Customers appreciate optimistic people and services that resolve their issues quickly.
Stay optimistic, no matter the challenge! The better I serve, the happier I will be.
Track Customer Satisfaction
Customer Satisfaction is the cornerstone of Service Management and a key driver of Business Growth.
The more Satisfied your Customers are, the more referrals they’ll bring, allowing you to raise prices and expand your Business.
My Blog
Focusing on Empowering Businesses through Exceptional Customer Service
Word-Of-Mouth Marketing
The techniques we used at hackintosh.expert established the project as a well-known leader within the global community of users.
Feedback and Reviews Management
This is a powerful tool for Creating Exceptional Service, increasing Sales and Customer Loyalty.
My Personal Interest and Values
I pursue hobbies that reflect my dedication to Professional and Personal Growth
Learning
I enjoy reading books, taking courses, and engaging with insightful people to advance my skills in life and work.
Sport
Daily exercise keeps me energized, combats laziness, and enhances both my appearance and well-being.
Chess
Chess is a great game for enhancing logical and analytical thinking. It also provides a mental break.
Mental Health
A Healthy mentality is as crucial as physical health.
I prioritize conscious decisions and a positive environment.
Continuous Improvement
I constantly ask myself: How is my current activity helping me, and how is it improving me?
Sober Life
I strive to keep my mind and body in optimal condition.
My goals require the best possible state of my resources.
Feel Free to Contact Me
I’m always happy to answer any questions you may have
Or You can start a chat by clicking the blue bubble in the corner 😉