stan@chekmarov.ca

Trust Building

Build trust with leads to convert them into customers, and then enhance that trust to turn them into advocates.

Demonstrate that your product solves people’s problems, not just sell it. 

Show how you can genuinely help.

Get Help in Building Trust
Building Trust

Understanding Trust

To build Trust, the first step is to envision the desired outcome


Engagement

To build trust, you first need to be visible.


Engage with customers where they are active and show how you can help.


Relationships

Building trust means creating lasting relationships.

Trust involves an exchange: you give them value, and they give you money.


Interest

Interest arises when customers envision how your product solves their problem.

Highlight the problem and show how your solution addresses it.


Consistency

Customers want to be sure your service is reliable and durable.


They prefer working with committed people, as it ensures they can rely on you long-term.


Expertise

Customers want to feel confident in your expertise and skills.


They value your passion for your work and appreciate collaborating with true professionals.

Key Strategies

Stanislav Chekmarov

Transparency

Responsiveness

Commitment

Guarantees

To effectively sell your product, focus on building trust through relationships and showcasing.

Building trust means helping customers feel confident in your product so they’re ready to buy.

Interest

Engage
Envision
Highlight
Relationships
Personalization
Care & Helping
Consistency

Showcase

Your Value
Success Stories
Testimonials

Steve Jobs

"Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.

And the only way to do great work is to love what you do."

“Innovation distinguishes between a leader and a follower.”

– Jobs believed that genuine passion and innovative thinking build trust by setting a high standard for quality and creativity.

Elon Musk

“I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.”

“When something is important enough, you do it even if the odds are not in your favour.”

– Musk’s commitment to continual improvement and perseverance builds trust by showing dedication and reliability, even under challenging conditions.

Jeff Bezos

“Your brand is what other people say about you when you’re not in the room.”

We’re not competitor obsessed, we’re customer obsessed. We start with what the customer needs and we work backwards.”

– Bezos emphasizes that a customer-centric approach and a strong reputation are crucial for building lasting trust.

Coca-Cola

“The Coca-Cola Company is a people business. The product is the most important part of it, but it is only the vehicle for getting to the people.” — Robert Woodruff

“We are evolving to be a total beverage company that’s not only selling drinks but also making a difference.” — James Quincey

– Coca-Cola’s focus on quality and service underscores how a commitment to people and positive impact builds trust and loyalty.

Helping Sincerely

People buy products when they believe it will solve their problems.

Help
Understanding
Real Needs

Only by understanding your customers’ true needs and both their

internal and external

problems can you effectively help and then sell.

Keep relationships focused on helping, not selling

Showcase
Success Stories
and Reviews

Customers want to know you’re a professional who can solve their problem.

They also need proof that your service or product genuinely helps.

Showcase satisfied Customers and how you helped them to build trust effectively.

Guarantees
Building Confidence
by Removing Fairs

Offering guarantees removes fears associated with purchasing.

Promise a refund if the desired outcome isn’t achieved.

Without risks, customers are more likely to invest in a product that truly delivers value.

Stanislav Chekmarov_Stan_Chekmarov.ca

Stanislav Chekmarov

Customer Service Manager

To Build Trust and increase Sales,

implement Exceptional Customer Service Techniques

Exceptional Customer Service means every interaction with customers brings Satisfaction and shows Professionalism.

Every team player should contribute to creating exceptional customer service

– especially for those who interact with Customers, even briefly.

How I Built Trust

on the hackintosh.expert project

I provided exceptional Customer Service at every touchpoint, from initial contact to post-purchase support

Transparency

I openly showed our company’s values and processes through our website and social media

Guarantees

I offered guarantees that the product effectively solves customers’ problems

Live Chat

I made it easy for customers to reach and speak with a company representative

Speed

Quick and meaningful replies are essential

Personalize

I tailored my messages to each lead’s needs

Free Value

I shared valuable content and useful information

Always Friendly

I was striving to build friendly relationships with everyone

Reviews

I encouraged customers to refer others and leave reviews

Social Proof

 I showcased testimonials and past purchases

Feedback

I monitored customer satisfaction from every interaction with us

Outperform

I aimed to outperform competitors by doing what they don’t

Follow Up

I followed up with customers to check how they liked the product

Sell Yourself

I was more than a user – I was an advocate who truly understood the value of my product

Collaboration

I ensured everyone in my team enjoyed their work and went the extra mile in building relationships with them

Commitment

I was committed to professional growth, expanding the customer base, and improving our service

Feel Free to Contact Me

I’m always happy to answer any questions you may have

Stanislav Chekmarov_Stan_chekmarov.ca

Or You can start a chat by clicking the blue bubble in the corner 😉