Turning Leads into Clients
The Problem I Love to Solve
Positive Attitude and Customer in mind when I perform my tasks
We developed an excellent service from scratch, growing it into a globally recognized resource within the community of users
When I joined the Hackintosh.Expert team, we faced common business challenges – turning an idea into a service that resonates with Customers.
Without traditional advertising, we built an organic system to promote our Service.
Today, the project is living proof that Exceptional Customer Service drives increasing Reputation and Revenue.
7+ Years of Experience in Business Operations, Sales, and Customer Care
Software Installation and Support Company.
Live Chat Sales and Support Experience
• Sales and Inquiries – Managed live chat, email, and social media interactions.
• Customer Engagement – Guided visitors through the sales process.
• Real-Time Support – Assisted Customers instantly to enhance satisfaction.
• Follow-Ups – Collected feedback and ensured issue resolution.
• Chat-Driven Marketing – Used live chat to boost conversions.
• Communication – Connected Customers with internal teams.
• Team Collaboration – Worked with colleagues to optimize chat performance.
• Service Growth – Helped build a globally recognized brand.
• Results: https://ca.trustpilot.com/review/hackintosh.expert
Nursing Home.
Assisted patients with daily activities.
Provided compassionate and high-quality customer care.
Promoted to Shift Manager due to my exceptional care and patience.
Packaging Products.
The passion for helping people and solving their problems inspired me to move into a customer-focused role.
Sales planning, Lead generation through cold visits, Negotiations, Follow-up.
Increased revenue by 257% within 6 months by quickly learning and following the guidance of my mentor.
Office Rental Company.
I was responsible for the maintenance and repair of internal engineering networks in our buildings.
For this work I collaborated with the technical team to solve building management issues.
Occasionally, we received direct orders from tenants, and I became fascinated by solving people's problems and seeing their happy faces after our work was well done.
National Polytechnic University in Kharkiv, Ukraine.
After school, I earned a Master’s degree in Electrical Engineering.
I am dedicated to being a valuable asset and partner, ensuring a strong return on my payment
I am happy to help your company excel in Exceptional Customer Service techniques