My Skills
I am a value-driven worker: committed to providing excellent performance and ensuring a good return for my salary
Customer Relationship Building
Service Quality Improvement
Sales Management
Process Guidance
Multitasking and Time Management
Social Media Marketing
My Experience
I love, working with Customers and helping people
CUSTOMER SERVICE MANAGER, software company
I was responsible for revenue growth and business development.
Focused on Customer Attraction and Retention.
Worked as a mediator between customers, the tech team, and the owner.
Achieved great results in business promotion by implementing exceptional Customer Service techniques.
CAREGIVER, nursing home
Assisted patients with daily activities.
Provided compassionate and high-quality customer care.
Promoted to Shift Manager due to my exceptional care and patience.
SALES MANAGER, packaging products
The passion for helping people and solving their problems inspired me to move into a customer-focused role.
Sales planning, Lead generation through cold visits, Negotiations, Direct sales, Follow-up.
Increased revenue by 257% within 6 months by quickly learning and following the guidance of my mentor.
MAINTENANCE MANAGER, office rental company
I was responsible for the maintenance and repair of internal engineering networks in our buildings.
For this work I collaborated with the technical team to solve building management issues.
Occasionally, we received direct orders from tenants, and I became fascinated by solving people's problems and seeing their happy faces after our work was well done.
Master's Degree – polytechnic university
After school, I earned a Master’s degree in Electrical Engineering.
My Initial Success as Customer Service Manager
We developed an excellent service from scratch, growing it into a globally recognized resource within the community of users
When I joined the Hackintosh.Expert team, we faced common business challenges – turning an idea into a service that resonates with Customers.
Without traditional advertising, we built an organic system to promote our Service.
Today, the project is living proof that Exceptional Customer Service drives increasing Reputation and Revenue.
My Approach in Work
I love to act as a positive role model for the company, taking responsibility for hard challenges
Leadership
Effective Communication
Customer-Focused
Problem Solving
Empathy
Politness & Patience
I Am a Constant Learner
I take ownership of my professional development to ensure I continuously add value to my team
My Personal Traits
I strive to continually improve my character to become a better professional
I know the Importance of Customer Service for a Company's Success
Let's Connect and Collaborate
I am happy to help your company excel in Exceptional Customer Service techniques
I Help Companies Increase Revenue through Exceptional Customer Service
© 1989 - 2024 by Stanislav Chekmarov | Metro Vancouver